Transparency & Trackers

Cookie Policy

Implementation of Google Consent Mode v2 & Qatar PDPPL Standards
Last Updated: March 29, 2025

1. What Are Cookies?

Cookies are small alphanumeric files placed on your browser or device when visiting internet websites. They allow web platforms to recognize unique sessions, maintain active checkouts, authenticate forms, and store user preferences across visits.

2. How We Deploy Cookies

At ZaytoonPay, cookies ensure you can complete mobile recharges seamlessly, prevent cross-site form spoofing, analyze server latency, and, where consented, deliver contextual campaign insights through Google advertising services.

3. User Choice & Google Consent Mode v2 Architecture

We implement Google Consent Mode v2 (Advanced Setup). When you access ZaytoonPay, non-essential trackers remain blocked by default until you indicate your choice via our Cookie Banner:

Accept All: Grants consent across all categories including analytics and promotional measurement.
Reject Non-Essential: Retains only strictly necessary security and operational trackers, keeping marketing signals set to denied.
Customize: Enables granular category selection.

Your preference is stored in your browser's local storage and can be revised at any time by clicking the permanent Cookie Settings link located in the footer of every page.

4. Consent Mode Signals & Categories

Category	Purpose	Consent Mode Signal	Default Status
Strictly Necessary	Core site operation, CSRF defense, checkout security	security_storage	Granted (Always Active)
Functional	Language retention, user form preferences	functionality_storage	Granted
Analytics	Aggregated traffic tracking, checkout drop-off analysis	analytics_storage	Denied (Opt-in required)
Advertising & Personalization	Campaign conversion attribution & ad delivery	ad_storage, ad_user_data, ad_personalization	Denied (Opt-in required)

5. Specific Cookies Deployed

Name	Type	Provider	Operational Purpose	Lifespan
zaytoon_consent	Local Storage	ZaytoonPay	Stores your consent configuration	12 months
_ga	HTTP Cookie	Google Analytics	Distinguishes unique anonymous sessions	24 months (if consented)
_ga_*	HTTP Cookie	Google Analytics	Preserves session state	24 months (if consented)
_gcl_au	HTTP Cookie	Google Ads	Tracks ad conversion efficiency	90 days (if consented)

6. Managing Trackers via Browser Settings

In addition to our on-page consent controls, you can adjust cookie handling within your browser settings (Chrome, Safari, Firefox, Edge). Note that completely blocking strictly necessary cookies will inhibit checkout and transaction authorization.

7. Third-Party Cookie Disclosures

Certain analytics telemetry is processed by Google LLC under strict data processing agreements. For additional insights into how Google utilizes personal records when consent is granted, visit Google Privacy & Terms.

8. Updates to This Policy

We may refresh this Cookie Policy to reflect technical infrastructure advancements or updated regulatory instructions from Qatar's National Cyber Security Agency (NCSA).

9. Inquiries

For questions regarding our cookie practices, reach our support desk at support@zaytoonpay.qa.